Privacy Policy

Crimson Partners Privacy Policy

At Crimson Partners, we respect your privacy and are committed to safeguarding your personal information. We believe transparency builds trust. So here’s exactly how we collect, use, and protect your data.

1. Who We Are

Crimson Partners (“we,” “us,” “our”) is a UK-based SAP consultancy specialising in intelligent ERP transformations. Our website is: https://www.crimson-partners.com/

Data Protection Authority:
If you have concerns about how your data is handled, you have the right to raise them with the UK Information Commissioner’s Office (ICO)

2. What Personal Data We Collect & Why

We collect your data for specific, legitimate purposes, including:

  • Contact details: such as your name, email address, and phone number when you fill out enquiry or contact forms, so we can respond effectively.
  • Website usage data: including IP addresses, cookies, and browsing behaviour, to improve site performance and user experience.
  • User-generated content: like comments and feedback, along with associated metadata (IP address, user agent, Gravatar hash) to help manage and moderate content.

These processing activities are based on legal grounds such as your consent, legitimate interests, or fulfilling a contract with you.

3. How We Use Your Data

We use your personal data to:

  • Respond to your inquiries and deliver services
  • Analyse site engagement and improve functionality
  • Moderate comments and manage interactions
  • Comply with legal obligations and defend our interests when required

4. Who We Share Your Data With

We only share your data with trusted third parties when necessary, such as:

  • Email and analytics service providers
  • Spam detection tools for comment moderation
  • Legal or regulatory bodies when required to comply with the law

We do not sell your data or provide it to unrelated parties.

5. International Transfers

Your data may be processed or stored outside the UK, for example, with cloud providers like Google Workspace or WordPress hosts. Rest assured, we use appropriate safeguards (e.g. standard contractual clauses) to protect your information in line with UK GDPR requirements.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil its purpose or comply with legal obligations. Retention periods include:

  • Contact form data: Retained until the related enquiry is resolved or upon your request
  • Comments and metadata: Stored indefinitely unless removed by you or us
  • Analytical data: Typically anonymised and retained for 3 years

7. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

  • Request access to your data
  • Request correction or erasure
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based
  • Receive your data in a portable format
  • Lodge a complaint with the ICO

If you’d like to exercise any rights, please contact us using the details below.

8. Cookies & Tracking

Our website uses cookies for:

  • Functionality (e.g., saving form input or login preferences)
  • Analytics (e.g., Google Analytics to track user behaviour)
  • Embedded content (e.g., social media widgets may set third-party cookies)

You can disable cookies via your browser, though this may affect site performance

9. Comments, Media & Embedded Content

If you post comments, we collect the information you provide plus IP and user agent data for anti-spam purposes.
Avoid uploading images with embedded GPS data, visitors may access this.
Embedded content (like videos) from third-party sources may collect data as if you’d visited those sites directly.

10. Data Security & Breaches

We implement appropriate technical and organisational measures, such as encryption and access controls, to safeguard your data. If a breach occurs, we will notify affected individuals and the ICO within the legally required timeframe.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in systems, processing activities, or legal requirements. Any updates will feature a revised effective date.

12. Contact Us

To ask questions, exercise your data rights, or get assistance, email us at: [email protected]